Village Services
As a service to its citizens, Chimney Rock Village provides its code of ordinances and regulations online. Codification is a process of organizing and arranging all legislation of a general and permanent nature into a Code, also known as a “Code of Ordinances.”
Municipal services refer to the services that citizens of Chimney Rock Village receive in exchange for the taxes they pay. These Village Services are outlined below:
​
​WATER & SEWER UTILITIES:
Beginning April 1, 2024, the firm James and James Environmental was contracted to operate the Village’s water and sewer systems. This firm prepares invoices, collects for water and sewer use, and coordinates water/sewer connections. Their personnel read water meters, address questions or issues, and respond to damage, water line breaks, and any
immediate needs. They make all required reports to the State of North Carolina and are licensed in North Carolina for the operation of private and public water and sewer systems.
Water and Sewer rates are posted and are invoiced and collected by James and James Environmental on behalf of Chimney Rock Village, the owner of the water and sewer systems.
Beginning in July 2025, sewer customers who are within the Village municipal limits or connected to the Chimney Rock Village wastewater collection system will be assessed a maintenance and operations fee in addition to water charges based on water rates.
The wastewater fees are as follows:
-
Residential, general retail, and rentals with less than 3 units: $15 per month
-
Multi-family units and lodging with 4 to 9 units: $35 per month
-
Lodging of 10+ units and restaurants: $50 per month. Grease Traps must beoperational and are subject to inspection by the village-authorizedmanagement firm, James and James Environmental, or the HealthDepartment.
APPLICATIONS FOR WATER and/or WATER SERVICES:
Complete and send to:
Chimney Rock Village
P.O. Box 300
Chimney Rock, NC 28720
They can also be submitted via email to Chimneyrockvillagegov@gmail.com. Please allow up to 21 days for consideration. Connection fees are $1,500 for a water tap and $ 2,000 for a sewer tap.
PAYMENT:
Auto-drafts are available. To set it up please call (828) 697-0063. Cash, check, or money orders are also accepted and payable to CHIMNEY ROCK VILLAGE, 3801 Asheville Highway, Hendersonville, NC 28791. Late fees or fees for checks with insufficient funds apply.
Additional information:
Routine questions or needs during regular business hours: (828) 697-0063
EMERGENCY or after-hours: (828) 674-8171.
Please contact Stephen G Duncan at (828) 777-5718 or at chimneyrockvillagegov@gmail.com
​
PUBLIC SANITATION & RECYCLING:
Chimney Rock Village provides and pays for the cost of recycling services to village residents. Recyclables and regular trash are picked up on Wednesdays. You may use your own recycling bin or purchase one from the village. Businesses must arrange for their own recycling and trash pick up.
Trash and recycling
Nelon Garbage service
Michael Nelon
828-779-2397
This is for residents only
Household garbage only-no yard waste
FIRE PROTECTION: (For all emergencies, call 911)
Chimney Rock Village has an incorporated fire department that works closely with all other departments in the county. The village maintains up-to-date equipment and fire trucks.
POLICE PROTECTION:
The Rutherford County Sheriff's Department provides our primary law enforcement protection. They have a mutual aid agreement with the Town of Lake Lure.
The Lake Lure Police Department's non-emergency number is 828-625-4685, and the Rutherford County Sheriff’s Department's number is 828-287-6247.
EMERGENCY MEDICAL SERVICES:
Emergency management services are provided through Rutherford County EMS. Learn more about Rutherford County EMS.
CABLE SERVICES & INTERNET PROVIDERS:
Northland Cable provides cable services - (828) 245-1633
Chimney Rock Village has limited Wi-Fi in several parts of the Village. AT&T, SkyRunner, Pangea, and others offer Internet Services for your home or business.
​